1. Information We Collect
Welcome to Studio 1O1. We collect information you provide directly to us when you utilize our booking engine, contact our support desk, or interact with our digital platform. This includes:
- Contact Data: Your full name, email address, and WhatsApp/phone number.
- Booking Data: Dates, times, production purposes, and specific hardware requirements.
- Financial Data: We do not store your raw payment details. All transactions are securely processed via verified third-party payment gateways (e.g., Cashfree).
2. How We Use Your Information
We utilize the collected data strictly for operational and production scale requirements, including:
- Processing your studio reservations and hardware add-ons.
- Sending automated booking confirmations and itineraries via WhatsApp.
- Responding to your specific technical logistics and inquiries.
- Improving our studio layout, hardware inventory, and overall digital experience.
3. Data Storage & Security
Your booking and contact logs are securely transferred to and stored within our primary database (Supabase). We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your personal production data.
4. Third-Party Sharing
Studio 1O1 does not sell or rent your personal information. We only share data with trusted third-party nodes necessary to facilitate your booking, such as payment processors and automated communication APIs (e.g., WhatsApp integration).
5. Contact Our Desk
If you have any questions regarding this privacy policy or wish to request the deletion of your data from our staging queue, please contact our Electronic Inquiry Desk at mailtostudio1o1@gmail.com.